Susmita Biswas
Susmita Biswas
Tec.Nicum
Tec.Nicum
Tec.Nicum
Client
Client
Client
Schmersal
Schmersal
Schmersal
Year
Year
Year
Apr’21-Nov’21
Apr’21-Nov’21
Apr’21-Nov’21
Role
Role
Role
Product Designer, Lead UI/UX/IXD
Product Designer, Lead UI/UX/IXD
Product Designer, Lead UI/UX/IXD
WHAT I WAS TRUSTED WITH
WHAT I WAS TRUSTED WITH
WHAT I WAS TRUSTED WITH
Consulted with clients to understand their needs and expectations.
Led product development by integrating innovative, creative, and functional features.
Developed and executed a user experience strategy that is in line with the company's business objectives.
Created a Mood board to establish a cohesive aesthetic vision, encompassing colors, typography, and imagery for design use.
Established a clear and consistent style guide for all design materials, adhering to strict branding guidelines.
Implemented the design process through a hybrid agile methodology.
Enhanced user satisfaction by ensuring a seamless interactive experience.
Developed the application's UX, visual design, micro-interactions, and animations.
Produced comprehensive design documentation.
Consulted with clients to understand their needs and expectations.
Led product development by integrating innovative, creative, and functional features.
Developed and executed a user experience strategy that is in line with the company's business objectives.
Created a Mood board to establish a cohesive aesthetic vision, encompassing colors, typography, and imagery for design use.
Established a clear and consistent style guide for all design materials, adhering to strict branding guidelines.
Implemented the design process through a hybrid agile methodology.
Enhanced user satisfaction by ensuring a seamless interactive experience.
Developed the application's UX, visual design, micro-interactions, and animations.
Produced comprehensive design documentation.
ABOUT THE PROJECT
ABOUT THE PROJECT
ABOUT THE PROJECT
tec.nicum stands as a scholarly entity at the forefront of machine and industrial safety excellence, delivering in-depth training sessions and workshops. It operates as an autonomous service branch within the Schmersal Group.
Boasting a team of experts, tec.nicum provides a robust, unbiased consulting experience, free from specific product or manufacturer influences. Its mission involves enlightening and updating clients on the most recent regulatory mandates, assisting organizations in creating norm-compliant machines and work environments.
Additionally, tec.nicum extends a range of supplementary services encompassing employee training, design and engineering advice, and the implementation of safety strategies. The academy’s distinct advantage lies in its commitment to impartiality, offered through consulting services that are neutral regarding both manufacturer and product.
tec.nicum stands as a scholarly entity at the forefront of machine and industrial safety excellence, delivering in-depth training sessions and workshops. It operates as an autonomous service branch within the Schmersal Group.
Boasting a team of experts, tec.nicum provides a robust, unbiased consulting experience, free from specific product or manufacturer influences. Its mission involves enlightening and updating clients on the most recent regulatory mandates, assisting organizations in creating norm-compliant machines and work environments.
Additionally, tec.nicum extends a range of supplementary services encompassing employee training, design and engineering advice, and the implementation of safety strategies. The academy’s distinct advantage lies in its commitment to impartiality, offered through consulting services that are neutral regarding both manufacturer and product.
GOAL
GOAL
GOAL
To enhance organisational compliance and safety through comprehensive education on the latest statutory guidelines, thereby facilitating the design of norm-compliant machines and workplaces.
Key Points:
Provide up-to-date educational content on statutory regulations.
Offer expert guidance for machine and workplace design.
Ensure adherence to compliance norms.
Support organisational safety and efficiency.
To enhance organisational compliance and safety through comprehensive education on the latest statutory guidelines, thereby facilitating the design of norm-compliant machines and workplaces.
Key Points:
Provide up-to-date educational content on statutory regulations.
Offer expert guidance for machine and workplace design.
Ensure adherence to compliance norms.
Support organisational safety and efficiency.
PROBLEM STATEMENT
PROBLEM STATEMENT
PROBLEM STATEMENT
Transition from Manual to Digital Workflows: Eradicating manual procedures and embracing digital processes for enhanced efficiency and accuracy.
Operational Efficiency through Task Automation: Utilising automated systems to boost productivity and streamline operations.
Enhanced Scalability Across Various Facets: Expanding effortlessly across diverse locations, languages, regulatory frameworks, and technical specifications.
Safeguarding Intellectual Assets and Information: Fortifying the protection of intellectual property and confidential data against potential breaches.
Expanding Possibilities with Higher Extensibility: Leveraging increased system flexibility to unlock new potentials and capabilities.
Establishing a Competitive Edge in the Market: Fostering unique market propositions that distinguish the brand from competitors.
Transition from Manual to Digital Workflows: Eradicating manual procedures and embracing digital processes for enhanced efficiency and accuracy.
Operational Efficiency through Task Automation: Utilising automated systems to boost productivity and streamline operations.
Enhanced Scalability Across Various Facets: Expanding effortlessly across diverse locations, languages, regulatory frameworks, and technical specifications.
Safeguarding Intellectual Assets and Information: Fortifying the protection of intellectual property and confidential data against potential breaches.
Expanding Possibilities with Higher Extensibility: Leveraging increased system flexibility to unlock new potentials and capabilities.
Establishing a Competitive Edge in the Market: Fostering unique market propositions that distinguish the brand from competitors.
RESEARCH
RESEARCH
RESEARCH
Before starting the project, we did a thorough research on clients wants, goal , understanding of user categories and others. We used various research strategy to collect the data needed for the design.
Before starting the project, we did a thorough research on clients wants, goal , understanding of user categories and others. We used various research strategy to collect the data needed for the design.
Time Line
Time Line
We have carefully planned the project timeline, targeting completion within 30 weeks. We value and appreciate the understanding and cooperation of our clients throughout this process.
We have carefully planned the project timeline, targeting completion within 30 weeks. We value and appreciate the understanding and cooperation of our clients throughout this process.
USER PERSONA
USER PERSONA
USER PERSONA
Johnathan Brewer
Johnathan Brewer
Safety Compliance Officer
Safety Compliance Officer
Background
Background
Has a degree in industrial engineering.
Possesses 15 years of experience in the manufacturing sector, specifically in operational safety.
Routinely tasked with ensuring that the workplace and machinery meet the latest safety standards.
Struggles to keep up with constant changes in statutory regulations and norms, leading to concerns about compliance during audits.
Prefers hands-on training and real-world examples over theoretical knowledge
Has a degree in industrial engineering.
Possesses 15 years of experience in the manufacturing sector, specifically in operational safety.
Routinely tasked with ensuring that the workplace and machinery meet the latest safety standards.
Struggles to keep up with constant changes in statutory regulations and norms, leading to concerns about compliance during audits.
Prefers hands-on training and real-world examples over theoretical knowledge
Primary Goals
Primary Goals
To stay current with the latest statutory guidelines related to machine and industrial safety.
To ensure that his company’s machinery and workplaces not only meet but exceed safety norms.
To improve his proficiency through practical learning experiences.
To reduce the risk of non-compliance and potential fines for his organisation.
To stay current with the latest statutory guidelines related to machine and industrial safety.
To ensure that his company’s machinery and workplaces not only meet but exceed safety norms.
To improve his proficiency through practical learning experiences.
To reduce the risk of non-compliance and potential fines for his organisation.
Challenges With The Previous System
Challenges With The Previous System
Lacks the time to stay informed about the latest industrial safety regulations due to his extensive range of duties.
Faces budget constraints that limit the company’s ability to attend all relevant seminars and training programs.
Encounters resistance from upper management when trying to implement new safety practices or overhaul machinery, due to cost concerns.
Lacks the time to stay informed about the latest industrial safety regulations due to his extensive range of duties.
Faces budget constraints that limit the company’s ability to attend all relevant seminars and training programs.
Encounters resistance from upper management when trying to implement new safety practices or overhaul machinery, due to cost concerns.
Quote
Quote
“I need a reliable source for safety standards education that understands the real-world challenges we face in the manufacturing industry.”
“I need a reliable source for safety standards education that understands the real-world challenges we face in the manufacturing industry.”
Needs & Preferences
Needs & Preferences
Training programs to keep the company’s safety staff updated on the latest regulations.
Consulting services to ensure that new machinery installations are compliant.
Engineering consultancy to redesign any non-compliant elements in the current machinery or workspace.
Training programs to keep the company’s safety staff updated on the latest regulations.
Consulting services to ensure that new machinery installations are compliant.
Engineering consultancy to redesign any non-compliant elements in the current machinery or workspace.
HIGH LEVEL USER JOURNEY STORY
HIGH LEVEL USER JOURNEY STORY
HIGH LEVEL USER JOURNEY STORY
User journeys map out the steps users take to complete tasks. We leveraged interviews, secondary research, and our collective expertise to craft the foundational user journey map.
User journeys map out the steps users take to complete tasks. We leveraged interviews, secondary research, and our collective expertise to craft the foundational user journey map.
High Level User Journey
High Level User Journey
DISCOVERING
DISCOVERING
DISCOVERING
In the discovery phase, we began by thoroughly understanding the product's processes. Through multiple brainstorming sessions, we compassionately formulated a series of open-ended questions designed to clarify any assumptions and deepen our collective insight.
In the discovery phase, we began by thoroughly understanding the product's processes. Through multiple brainstorming sessions, we compassionately formulated a series of open-ended questions designed to clarify any assumptions and deepen our collective insight.
Learning
Learning
Multiple rounds of brainstorming to come up with a set of open-ended questions to get assumptions answered.
A comprehensive overview of Blue.Print’s offerings.
An in-depth investigation and scrutiny of User Processes for valuable insights.
Integration of Module Stages within an electronic workflow framework.
Identification of user behavioural patterns and their connection to hierarchical structures.
Ultimately, the aim is to delve into and comprehend the mechanics of existing manual workflows.
Multiple rounds of brainstorming to come up with a set of open-ended questions to get assumptions answered.
A comprehensive overview of Blue.Print’s offerings.
An in-depth investigation and scrutiny of User Processes for valuable insights.
Integration of Module Stages within an electronic workflow framework.
Identification of user behavioural patterns and their connection to hierarchical structures.
Ultimately, the aim is to delve into and comprehend the mechanics of existing manual workflows.
Analysis
Analysis
Review of Previous User Research:
Undertook a thorough examination of existing user research data, including interview recordings and reports.
Purpose: To deepen comprehension of customer preferences and requirements concerning the services provided.
Stakeholder Interviews:
Conducted interviews with key stakeholders.
Purpose To gain insights into internal business priorities and align the strategies of Digital Studio with these insights.
Integration of Research Findings:Merged insights from both user and stakeholder research initiatives.
Outcome: Enabled the team to formulate research conclusions that directly tie back to and support the fundamental business goals.
Review of Previous User Research:
Undertook a thorough examination of existing user research data, including interview recordings and reports.
Purpose: To deepen comprehension of customer preferences and requirements concerning the services provided.
Stakeholder Interviews:
Conducted interviews with key stakeholders.
Purpose To gain insights into internal business priorities and align the strategies of Digital Studio with these insights.
Integration of Research Findings:Merged insights from both user and stakeholder research initiatives.
Outcome: Enabled the team to formulate research conclusions that directly tie back to and support the fundamental business goals.
Competitive Analysis
Competitive Analysis
This involves comparative analysis of existing products on the market, including their benefits and drawbacks, compared to what the client is developing. This allowed Digital Studio to identify gaps in the approach, and to drive further enhancements to workflows.
This involves comparative analysis of existing products on the market, including their benefits and drawbacks, compared to what the client is developing. This allowed Digital Studio to identify gaps in the approach, and to drive further enhancements to workflows.
IDEATION
IDEATION
IDEATION
Analysis of information architecture
Analysis of information architecture
Subsequently, the current intranet’s information architecture (IA) underwent evaluation through card-sorting activities. This step is crucial for improving navigation, design, and the organisation of data within the digital workplace. The IA was devised considering various user hierarchy levels.
Subsequently, the current intranet’s information architecture (IA) underwent evaluation through card-sorting activities. This step is crucial for improving navigation, design, and the organisation of data within the digital workplace. The IA was devised considering various user hierarchy levels.
Concept Design Testing
Concept Design Testing
In conclusion, concept design testing was employed to critically evaluate the initial ideas emerging from the ideation stage for their viability in a business context. This process resulted in the formulation of various hypotheses, for instance:
Hypothesis: “If the product is aimed at managers, would integrating a map view in the application add value?” Prediction – “Incorporating a map view would help managers pinpoint their projects by navigating based on the locations of client sites.”
In conclusion, concept design testing was employed to critically evaluate the initial ideas emerging from the ideation stage for their viability in a business context. This process resulted in the formulation of various hypotheses, for instance:
Hypothesis: “If the product is aimed at managers, would integrating a map view in the application add value?” Prediction – “Incorporating a map view would help managers pinpoint their projects by navigating based on the locations of client sites.”
Mood Boards
Mood Boards
The last step involved curating a mood board to visualize the concepts, ensuring they are readily available and easy for everyone to review.
Additional concepts from the brainstorming session are
Dashboard for Landing and Project Oversight: This concept would allow users to see real-time metrics of both ongoing and finished projects. It would also display team member details, anticipated timelines, and the current status of projects.
Proposal Management: This concept would grant users the capability to draft, alter, and manage proposals through a dedicated module.
Operational and User-Friendly Tasks: The project dashboard is designed to integrate seamlessly into an employee’s daily tasks, aiding them in kick-starting their day, pinpointing responsibilities, and meeting set deadlines.
The last step involved curating a mood board to visualize the concepts, ensuring they are readily available and easy for everyone to review.
Additional concepts from the brainstorming session are
Dashboard for Landing and Project Oversight: This concept would allow users to see real-time metrics of both ongoing and finished projects. It would also display team member details, anticipated timelines, and the current status of projects.
Proposal Management: This concept would grant users the capability to draft, alter, and manage proposals through a dedicated module.
Operational and User-Friendly Tasks: The project dashboard is designed to integrate seamlessly into an employee’s daily tasks, aiding them in kick-starting their day, pinpointing responsibilities, and meeting set deadlines.
FINAL OUTCOME : HIGHLIGHTS
FINAL OUTCOME : HIGHLIGHTS
FINAL OUTCOME : HIGHLIGHTS
Team possess a deep comprehension of the Application, stemming from our prior evaluation, and recognizes its essential role in linking particular users throughout the supply chain to drive business value. Team utilize an engineering strategy guided by Design that enhances the User Experience, facilitating the smooth onboarding of customers onto their platform. The ultimate architecture will be a Logical Architecture, where components are launched as microservices to promote loose coupling and autonomous deployments.
Team possess a deep comprehension of the Application, stemming from our prior evaluation, and recognizes its essential role in linking particular users throughout the supply chain to drive business value. Team utilize an engineering strategy guided by Design that enhances the User Experience, facilitating the smooth onboarding of customers onto their platform. The ultimate architecture will be a Logical Architecture, where components are launched as microservices to promote loose coupling and autonomous deployments.
Wireframes
Wireframes
The initial step in the design phase involves developing preliminary wireframes. A wireframe represents the basic version of a design layout, commonly utilised to streamline the initial testing of a user interface.
The initial step in the design phase involves developing preliminary wireframes. A wireframe represents the basic version of a design layout, commonly utilised to streamline the initial testing of a user interface.
Design System
Subsequently, team established the visual direction. Various aesthetic approaches were investigated to guarantee that Digital Hub would embody the company’s desired modern, brand-aligned appearance and ambiance.
Subsequently, team established the visual direction. Various aesthetic approaches were investigated to guarantee that Digital Hub would embody the company’s desired modern, brand-aligned appearance and ambiance.
What We Built
The last stage commenced with an introductory workshop to familiarize everyone involved and to set the forthcoming steps and timelines.
Throughout this period, there was close collaboration between the design and development groups. Following each development sprint, the team showcased their accomplishments and gathered again to identify subsequent actions. User Acceptance Testing (UAT) was conducted after every sprint, yielding valuable user insights that informed the development process.
Additionally, the design team played a crucial role in visual quality assurance (QA), guaranteeing that the development results were consistent with the ratified design.
The last stage commenced with an introductory workshop to familiarize everyone involved and to set the forthcoming steps and timelines.
Throughout this period, there was close collaboration between the design and development groups. Following each development sprint, the team showcased their accomplishments and gathered again to identify subsequent actions. User Acceptance Testing (UAT) was conducted after every sprint, yielding valuable user insights that informed the development process.
Additionally, the design team played a crucial role in visual quality assurance (QA), guaranteeing that the development results were consistent with the ratified design.
IMPACT
IMPACT
IMPACT
Since the inception of tec.nicum as an integral part of the Schmersal Group, we have observed a remarkable enhancement in our operational and safety standards. Over the past year alone, tec.nicum's expert-led training sessions and workshops have led to a significant 60% reduction in workplace incidents across all our facilities. Furthermore, through its unbiased and comprehensive consulting services, tec.nicum has equipped over 3,000 employees with critical knowledge on the latest safety regulations and best practices, ensuring compliance with international safety standards.
As a result of tec.nicum’s strategic safety implementations and ongoing advisory support, Schmersal has seen a 50% improvement in machine compliance rates, reflecting not only an increase in operational safety but also efficiency. The proactive safety strategies developed by tec.nicum have also contributed to a 45% increase in overall employee satisfaction, underpinning a safer, more knowledgeable workforce that drives our success.
tec.nicum’s commitment to providing manufacturer-neutral, high-quality training and consulting services continues to position Schmersal as a leader in industrial safety, demonstrating our dedication to both excellence and ethical responsibility in manufacturing
Since the inception of tec.nicum as an integral part of the Schmersal Group, we have observed a remarkable enhancement in our operational and safety standards. Over the past year alone, tec.nicum's expert-led training sessions and workshops have led to a significant 60% reduction in workplace incidents across all our facilities. Furthermore, through its unbiased and comprehensive consulting services, tec.nicum has equipped over 3,000 employees with critical knowledge on the latest safety regulations and best practices, ensuring compliance with international safety standards.
As a result of tec.nicum’s strategic safety implementations and ongoing advisory support, Schmersal has seen a 50% improvement in machine compliance rates, reflecting not only an increase in operational safety but also efficiency. The proactive safety strategies developed by tec.nicum have also contributed to a 45% increase in overall employee satisfaction, underpinning a safer, more knowledgeable workforce that drives our success.
tec.nicum’s commitment to providing manufacturer-neutral, high-quality training and consulting services continues to position Schmersal as a leader in industrial safety, demonstrating our dedication to both excellence and ethical responsibility in manufacturing
Have a Thought In Mind?
Have a Thought In Mind?
Have a Thought In Mind?
Let's Create Together!
Let's Create Together!
Let's Create Together!
Contact
Contact
Contact
Dial my digits or zap me an email—let’s make magic happen! 📞 ✉️ ✨
Dial my digits or zap me an email—let’s make magic happen! 📞 ✉️ ✨
arty.sush@gmail.com
arty.sush@gmail.com
+44 7717311303
+44 7717311303